Frequently Asked Questions
If you cannot find an answer to your question, please contact us
In some cases, it is possible to have the same barcode on different product variations (i.e. different colours). This depends on the store, as many stores use barcodes both for establishing the price and reordering information (in which case you would need different barcodes). Some stores however only use barcodes for establishing the price at the checkout. In this case, you may be able to use the same barcode on different product variations (as long as the price doesn’t change).
In general, the easier you make it for your retailers, the happier they are likely to be to stock and keep stocking your product. So, if at all possible we would recommend having different barcodes for each variation.
If you require a large quantity of barcode numbers, please contact us for a specialized quote.
If you are selling your product internationally there is a chance that some of the restrictions will affect you. Below are the stores that won’t accept our barcodes based on the country:
USA – Walmart, Sam’s Club, Krogers, Fred Mayers, Macy’s & JC Penney’s
Australia – Super Cheap Retail Group
China – Some retailers mistakenly believe that barcodes need to have the correct corresponding country code to their country of origin. This means they can be reluctant to distribute products with our barcodes on them.
There are other stores with various different restrictions that don’t stop our barcodes. The most common of these are stores that require verification reports. Please see barcode acceptance for a full list of stores that require verification or have other restrictions.
Our barcodes are currently being used in the following countries worldwide: Australia, Bahrain, Belgium, Brazil, Cambodia, Cameroon, Canada, Channel Islands, China, Cook Islands, Curacao, Cyprus, Denmark, Dominican Republic, East Timor, England, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, India, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kiribati, Kuwait, Lebanon, Lithuania, Malaysia, Malta, Mauritius, Mexico, Mozambique, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Papua New Guinea, Portugal, Rarotonga, Rwanda, Singapore, Scotland, Slovakia, Slovenia, South Africa, South Korea, Spain, Sultanate of Oman, Suriname, Switzerland, Taiwan, Thailand, Tonga, UAE, Uganda, UK, USA, Vanuatu, Nigeria, Wales, Zambia
This list is expanding all the time so please let us know if your country is not on the list and we can check if it is a recent addition. Or, you could be the first.
Please see ‘Why buy from us‘ for a comprehensive list of advantages.
In the late 1990s, the UCC merged with GS1, becoming GS1-US. As part of this change, they decided to start charging annual license fees for all of their members, including those who had paid a one-off fee for barcode numbers in the 1990s. Of course, many of these members weren’t happy with the new annual license fees, and so a group of them ended up in a class-action lawsuit with GS1. The members won in the courts in the early 2000s, resulting in a multimillion-dollar settlement by GS1. A further consequence of this court case is the proof that the original numbers issued by the UCC in the 1990s are outside of GS1 control now, and hence no license fees are required. These are the numbers bought by resellers and onsold. They are ‘new’ numbers, in that they have never been used on a retail product, and are part of the GS1 system.